At Total Capital, we are committed to and work towards the accessibility needed to enable everyone, including those with disabilities and other special needs, to use and enjoy the range of services we offer to our customers through service and sales points, on our website, and through telephone service centers.

About a quarter ofIsrael’s population has difficulty accessing the internet, including the visually impaired, the hearing impaired, people with motor disabilities, the elderly, and more.

In order for us to provide the best and most accessible professional services to everyone, we have made necessary adjustments to our website and implemented accessibility practices wherever possible in accordance with the principles of the Accessibility Standard in Israel, Equal Rights for Persons with Disabilities (Accessibility Adjustments to Service, 2013 (Article C): Internet services). The site has been adapted to the accessibility requirements of Israel Standard 5568 at the AA level in accordance with WCAG 2.1 guidelines.

The site’s accessibility has been adapted for the leading web browsers: Chrome, Firefox, and Internet Explorer 9 or higher.

We have invested significant resources to ensure that our site is easier to use and more accessible for people with disabilities, with a strong conviction that everyone has the right to live with dignity, equality, comfort, and independence.

We provide visitors with access to the advanced UserWay accessibility plug-in, powered by a dedicated accessibility server. This software improves the site’s accessibility compliance to meet Internet Content Accessibility Guidelines (WCAG 2.1).

You can activate theUserWay accessibility menu by clicking on the accessibility menu icon that appears in the corner of the page. The accessibility menu and the features provided on the site allow for many options, including:
·       Adapting the site for screen readers
·       Keyboard navigation options
·       Increased font size
·       Changing fonts
·       Turning off flickering and blinking
·       Adjusting contrast
·       Highlighting links
·       And many more that can be read here.

This accessibility solution supports screen reader software like JAWS, NVDA, and more.

We are continuing our efforts to improve the site’s accessibility as part of our commitment to make it usable by the entire population, including individuals with disabilities and other special needs. It should be noted that despite our efforts to improve accessibility for all pages on the site, you may come across pages that have not yet been made accessible.

If you have encountered or experienced any difficulties while browsing the website regarding accessibility or in general, we would be happy to receive any inquiries or suggestions or an email reporting the problem. Please address any comment to the company’s accessibility coordinator:
Accessibility Coordinator– Inbal Ben Artzi Email: inbal@total-capital.co.ilPhone #: 050-7878644,074-7093090

In order to deal with the problem in the best way possible, we ask that you include as many details as possible, including:
·       A description of the problem
·       What action were you trying to take?
·       What page were you browsing?
·       What browser and version were you using?
·       Your operating system
·       Type of assistive technology in use (if applicable)